Respond to RFQs

Purchaser simplifies RFQ management, whether you send one per month or dozens daily. Instead of sifting through a crowded email inbox, Purchaser automatically organizes all your RFQ responses. This allows you to easily view and compare quotes in one centralized place, significantly boosting your efficiency.

Features that make our RFQ Inbox efficient and easy to use.

• RFQ Details At a Glance: We consolidate all key updates for your RFQ into a single view. Quickly see the number of quotes, messages, and vendors associated with each RFQ, making management straightforward.
• All Messages Threads Organized by Vendor: Purchaser organizes all your RFQ communication by automatically vendor, eliminating the chaos of traditional email inboxes. Easily view responses, and quickly tie all messages for the same RFQ together, effortlessly.
• Key Updates are Highlighted: If there are any new updates, such as a new message or quote, we highlight the RFQ with a New flag. This ensures you can quickly spot the RFQs that need your immediate attention.
• Powerful Search: All your RFQs are organized by status. Use the tabs on the RFQ page to quickly view RFQs by their current status. You can also use the search bar to find specific RFQs by ID, name, or keywords.

Once you send an RFQ, you can send follow-up messages or respond to a vendor through your own inbox or you can reply directly through the Purchaser app. No matter how you respond, we’ll organize your message threads, making it easy for you to manage all your RFQ communication in one place.

Responding in the Platform

You can easily respond to RFQs directly within our platform, ensuring all communication is centralized and easy to track.

1. In your Purchaser platform, search for or locate the RFQ you wish to reply to in the RFQ tab.
2. In the "Sent to" section of the RFQ Summary, choose the specific vendor email thread you want to reply to.
3. Scroll to the bottom of the message thread and select Reply, or click the Actions button in the top-left corner and select Start a Message.
4. Compose your reply
5. Select Send.

If a reply is missing the RFQ ID or context, our system can't connect it to a project. These messages are moved to the Uncategorized Section in your RFQ Inbox. Open this section to view any missing messages and easily assign them to the correct RFQ. To learn more visit our Missing Vendor Replies guide.

Responding in Your Own Inbox

To respond to an RFQ in your own email inbox, you’ll want to Integrate Your Email with our platform. Integrating your email with Purchaser ensures that any RFQ you send out will come directly form your email and you have the option to respond in your inbox or in our platform.

Any response you send or receive through your email will be connected to our platform so you never miss an email. To learn how to connect your email, visit our Integrate With Your Email guide.

Add a Vendor to a Sent RFQ

If you’ve already sent an RFQ, you can continue to add additional vendors to your RFQ by selecting the “Add a Vendor” option in the right panel of your RFQ Summary page.

Still got questions? Contact Us or Book a Demo to learn more about how Purchaser can fit into your workflow.